LegalJelly Terms of Use
Last Updated: May 23, 2025
LegalJelly Terms of Use
Effective Date: May 23, 2025
Welcome to LegalJelly LLC ("LegalJelly," "we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of our website, platform, applications, tools, services, and AI-powered intake systems (collectively, the "Platform"). LegalJelly operates under the domain legaljelly.com and offers a technology-based solution designed to connect individuals seeking legal assistance with licensed, independent attorneys.
By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use our services.
1. Scope and Definitions
1.1 LegalJelly LLC is a Delaware limited liability company that provides legal technology and lead generation services to consumers and attorneys. LegalJelly is not a law firm and does not provide legal advice.
1.2 Users refers to individuals seeking legal help or information through the LegalJelly Platform.
1.3 Lawyer Subscribers refers to licensed attorneys or law firms that use LegalJelly's services to receive prospective client leads.
1.4 Services means all services provided by LegalJelly, including but not limited to AI-assisted intake, lead qualification, user-lawyer matchmaking, and access to the website or affiliated applications.
2. Legal Disclaimers
2.1 No Legal Advice
LegalJelly does not provide legal advice, legal representation, or engage in the practice of law. All information presented via the Platform, including responses generated by our AI-powered assistant, is provided for informational purposes only. Nothing on the Platform shall be construed as creating an attorney-client relationship between LegalJelly and any User.
2.2 Not a Law Firm
LegalJelly is not a law firm. The Platform is a technology-based lead generation and client intake system that facilitates introductions between prospective clients and independent lawyers. All legal services, consultations, and communications are conducted by independent attorneys who are not employees, partners, or agents of LegalJelly.
2.3 AI Limitations
Our AI agent may help guide users through the intake process by collecting facts, suggesting possible next steps, or routing inquiries. However, the AI is not a licensed attorney and is not authorized to give legal advice. Use of the AI assistant does not constitute legal consultation or advice under any jurisdiction.
3. Terms for Users Seeking Legal Help
3.1 Confidentiality and Data Security
While we take privacy and security seriously and implement industry-standard encryption and protection protocols, your communications with our AI assistant are not protected by attorney-client privilege. Users should avoid submitting sensitive personal or legal information unless and until they have engaged with a licensed attorney.
3.2 Matchmaking Service
LegalJelly's role is limited to facilitating connections between Users and lawyers. LegalJelly does not guarantee that any particular lawyer will accept a case or that the outcome of any legal issue will be favorable. We do not endorse or recommend any lawyer beyond facilitating a match based on pre-set criteria such as geography, case type, and availability.
3.3 No Legal Liability for User Cases
LegalJelly is not liable for the quality of any legal services rendered, legal advice given, or outcomes related to any User's matter. We are not a party to any engagement or contract between User and lawyer. Users accept full responsibility for any consequences arising from interactions with attorneys reached through LegalJelly.
3.4 No Cost to Users, But Lawyer Fees May Apply
LegalJelly does not charge Users for the use of the Platform. However, Users understand and agree that attorneys contacted through the Platform may charge consultation fees or legal service fees. LegalJelly is not responsible for setting, managing, or negotiating these fees.
3.5 User Conduct
Users agree to provide accurate, truthful, and complete information during intake and to refrain from impersonating others or submitting fraudulent claims. Misuse of the Platform may result in denial of service.
4. Terms for Lawyer Subscribers
4.1 Lead Generation and Intake Service
LegalJelly provides an AI-powered, 24/7 client intake system and routes qualified leads to lawyers who subscribe to the Platform. These services are offered on a subscription or per-lead basis. Lawyers are solely responsible for following up with leads and managing their intake once received.
4.2 No Attorney-Client Relationship Formed by Platform
LegalJelly does not create, participate in, or manage attorney-client relationships. We do not interfere with legal services, pricing, representation, or case strategy. All legal relationships formed between lawyers and Users are managed entirely by the lawyer.
4.3 Lawyer Responsibilities
By subscribing to LegalJelly, lawyers agree to:
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Contact leads promptly, ideally within 24 hours
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Act professionally and ethically in all interactions
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Conduct appropriate conflict checks
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Clearly disclose any consultation fees or payment requirements to Users
Failure to comply may result in removal from the Platform without refund.
4.4 No Case Management or Follow-Up
LegalJelly does not provide case management services, client engagement tracking, or follow-up correspondence. Lawyers are fully responsible for initiating contact, determining case suitability, onboarding, billing, and ongoing client communication.
4.5 No Refunds
All subscriptions and lead payments are non-refundable. LegalJelly does not guarantee conversion or client retention. In rare cases of verifiable lead fraud or duplicate leads, LegalJelly may issue a replacement lead or account credit at its sole discretion.
4.6 Compliance with Legal Advertising Rules
Lawyers using the Platform agree to comply with all relevant bar rules and advertising regulations in their jurisdiction. Any promotional or marketing activity done through or in connection with LegalJelly must be lawful and ethical.
5. Platform Use and Conduct
5.1 Prohibited Uses
Users and lawyers may not:
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Interfere with or disrupt Platform functionality
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Use automated means to access the Platform (bots, scrapers)
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Transmit harmful code, spam, or other malicious software
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Attempt to reverse-engineer or copy the AI assistant or Platform structure
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Engage in harassing, abusive, or misleading behavior toward others
5.2 Account Integrity
Users and lawyers are responsible for the security of their accounts and credentials. Any unauthorized use must be reported to LegalJelly immediately.
6. Intellectual Property
All content on LegalJelly.com, including software, branding, blog articles, logos, and the AI assistant, are the property of LegalJelly LLC or its licensors. Users and lawyers may not reproduce, distribute, or modify any part of the Platform without prior written consent.
7. Privacy
We value your privacy. Our [Privacy Policy] outlines how we collect, store, and use your information. By using the Platform, you consent to the data practices described therein.
8. Disclaimer of Warranties
LEGALJELLY PROVIDES THE PLATFORM "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
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The Platform will be uninterrupted or error-free
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Results obtained through the Platform will be accurate
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Matches between users and lawyers will be successful or satisfactory
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEGALJELLY LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM OR SERVICES. THIS INCLUDES, WITHOUT LIMITATION:
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LOST PROFITS
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BUSINESS INTERRUPTION
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LOSS OF DATA
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COST OF SUBSTITUTE SERVICES
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PERSONAL INJURY OR LEGAL DAMAGES ARISING FROM ATTORNEY MISCONDUCT OR MALPRACTICE
Our total liability for any claim shall not exceed the greater of (i) $100 or (ii) the amount paid by you to us in the past 12 months, if applicable.
10. Indemnification
You agree to indemnify and hold harmless LegalJelly LLC, its officers, employees, affiliates, and agents from any claims, damages, losses, liabilities, or expenses arising out of:
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Your use or misuse of the Platform
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Any legal engagement or dispute resulting from a match
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Your violation of these Terms or applicable laws
11. Termination
LegalJelly may terminate or suspend your access to the Platform at any time for any reason, including breach of these Terms, misuse, or illegal activity. Upon termination, any rights granted to you under these Terms will cease immediately.
12. Modifications
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through a notice on our website. Your continued use of the Platform constitutes acceptance of the updated Terms.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law rules. Any disputes shall be resolved in state or federal courts located in Delaware. You agree to waive any right to participate in a class action lawsuit.
14. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices posted by us, constitute the entire agreement between you and LegalJelly concerning the use of the Platform.
15. Contact Us
If you have any questions or concerns about these Terms, please contact:
LegalJelly LLC
Email: team@legaljelly.com
Website: https://www.legaljelly.com